Privacy Policy

At NappyHub, your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe.

Information We Collect

When you use our website, we may collect the following information:

Full name
Shipping and billing address
Email address
Phone number
Product and order details
Account preferences and activity

This information is collected to process your orders and improve your shopping experience.

Payment Information

We do not store or process your payment details directly.

All payment transactions are securely handled by trusted third-party payment providers, including:

WooCommerce Payments
Stripe
PayPal

These providers follow strict security standards and comply with regulations set by relevant local authorities.

How We Use Your Information

Your information is used to:

Process and deliver your orders
Communicate order updates and support responses
Improve website functionality and customer experience
Maintain your account and preferences

We do not sell, rent, or share your personal data with unauthorized third parties.

Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system is 100% secure, and users are advised to take precautions when sharing personal data online.

Account Management & Deletion

You have full control over your account.

You can manage or update your account details directly through the website
To request account deletion, you can either:
- Delete your account from your dashboard, or
- Submit a request via the contact form

Once your request is processed, your personal data will be removed from our system, except where retention is required by law.

Third-Party Services

Our website may use third-party tools and services for payments, analytics, or functionality. These services operate under their own privacy policies.