Welcome to NappyHub. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

General Use

By using this website, you confirm that:

  • You are at least 18 years old or using the site under supervision
  • You will provide accurate and complete information
  • You will not use the website for unlawful, fraudulent, or abusive activities

We reserve the right to refuse service at our discretion.

Products & Orders

All products are subject to availability.

We reserve the right to:

  • Modify or discontinue products at any time
  • Cancel or refuse any order without prior notice
  • Limit quantities per customer or order

Order confirmation does not guarantee acceptance. Orders may be canceled due to stock issues, pricing errors, or suspicious activity.

Pricing & Payments

Prices are subject to change without prior notice.

Payments are securely processed through:

  • WooCommerce Payments
  • Stripe
  • PayPal

We do not store payment details.

Shipping & Delivery

  • Orders are processed within 24 hours
  • Delivery is completed within 5 business days from dispatch

Delays caused by courier partners, weather, or external factors are beyond our control.

Returns & Replacements

  • Return requests must be submitted within 48 hours via the contact form
  • Requests must include valid reasoning and supporting images
  • Wrong or defective items will be replaced after verification
  • Size-related returns are only applicable for bulk orders

All returns are subject to approval.

No Refund Policy

Unless explicitly stated, NappyHub follows a replacement-only policy.

Refunds are not guaranteed and may only be issued at our discretion in exceptional cases.

Cash on Delivery (COD) Policy

To prevent misuse of services:

  • We reserve the right to restrict or cancel COD orders for users with a history of failed deliveries
  • Repeated order rejections may lead to account suspension
  • In some cases, partial or full prepayment may be required

Resale & Commercial Use Restriction

Products purchased from NappyHub are intended for personal use unless otherwise agreed.

Unauthorized resale, redistribution, or commercial use without written permission is strictly prohibited.

Intellectual Property

All content on this website (text, images, branding, design) is owned by NappyHub and protected by applicable laws.

Unauthorized use, reproduction, or copying is prohibited.

Account Responsibility

You are responsible for maintaining the confidentiality of your account details.

We are not liable for unauthorized access due to negligence on your part.

Account Suspension or Termination

We reserve the right to suspend or terminate accounts that:

  • Engage in fraudulent activities
  • Abuse return or COD policies
  • Violate these terms

Limitation of Liability

NappyHub is not liable for:

  • Indirect or consequential damages
  • Delivery delays beyond our control
  • Losses arising from misuse of products

All products are provided “as is” without warranties unless specified.

Dispute Resolution

In case of any dispute:

  • Users are encouraged to contact us first for resolution
  • Any unresolved disputes shall be handled in accordance with applicable local laws

We aim to resolve all issues amicably and efficiently.

Governing Law

These Terms & Conditions are governed by the laws applicable in your jurisdiction.

Changes to Terms

We may update these Terms at any time without prior notice. Continued use of the website indicates acceptance of updated terms.

Contact Us

For any questions or concerns, please contact us via the website contact form.

By using NappyHub, you agree to these Terms & Conditions.